Operates equipment as required to complete job functions.Enter and update guest data into the computer.Understand and properly communicate the benefits and privileges of the club card and Casino promotions.Provide positive guest experiences through positive attitude.Ability to obtain and maintain Pala Gaming License.Must have extremely outgoing and caring personality.Ability to use electronic equipment including telephone.Knowledge of personal computer, typing, organizational skills, read, write and speak English.Excellent guest service/people skills, has the ability to communicate with all levels of employees and guests.QUALIFICATIONS: (Include equipment knowledge/use) Under the direction of Manager and Supervisor, this position’s primary mission is to create guest experiences through the players journey from the signing up of new members to supporting existing member’s needs.